AI by industry · Orthodontists
How orthodontists can get more reviews with AI
Orthodontic reviews carry weight because families are making a long commitment. The natural moments to ask are the day braces come off or after a smooth first visit. AI can send the request and draft replies, but never confirm in public that someone is a patient or mention their care. Keep replies general.
Map your practice: see what could run on its own
Enter your website. The Brain reads it and shows every step of your orthodontic practice that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Celebrate the milestones
The debond day is the best moment: the patient is thrilled and the parent is relieved. A same-day message with a link catches that mood.
Mid-treatment milestones, like a first visit, also work.
Parents write the reviews
For minors, the parent usually leaves the review. Address the request to them and keep it short.
Do not pressure a child to post.
Let the parent choose whether to post, and drop it if they decline.
Careful replies
Replying to a negative review with treatment details can breach privacy rules. Thank them, say you want to make it right, and invite a call to the office.
Picture this
Examples of what it can look like in a orthodontic practice. Illustrations, not clients.
On the day a patient finishes treatment, their parent receives a congratulations and a link to share how the experience went.
A reviewer says the wait was long. A drafted reply apologizes, invites a call to the office, and avoids anything about the patient’s case.
A parent mentions how much the team helped their anxious child. The practice thanks them and asks if they would share it in a review.
Map your practice in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your orthodontic practice that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Questions
Can I offer a gift for reviews?
Avoid it. Platforms generally forbid incentives for reviews.
Can I show a patient’s smile in my reply?
Not without written consent, and not in response to a review.
How often should I ask?
Once per milestone is enough. Do not ask the same family repeatedly.
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