AI by industry · Orthodontists
AI receptionist for orthodontic practices
An AI receptionist for an orthodontic office answers the calls that arrive while the team is chairside: parents asking about a consult, patients reporting a broken wire, and referrals. It books or requests the right visit and flags real problems for staff. It does not give clinical advice.
Map your practice: see what could run on its own
Enter your website. The Brain reads it and shows every step of your orthodontic practice that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Parents, patients and referrers
The caller may be a parent shopping for a consult, a teen who lost a retainer, or a front desk at a dental office sending a referral. Each wants something different.
The AI works out which, and routes accordingly.
The broken bracket call
Poking wires and loose brackets are routine in orthodontics. The AI asks a few questions, notes what the patient says, and offers the next repair slot, while telling anyone with severe pain or swelling to contact the office urgently or seek care.
Those rules come from you.
Insurance and financing questions
Parents ask about coverage and payment plans early. The AI can say what you accept and invite them to a consult, leaving the numbers to your treatment coordinator.
Keep the language plain. Parents are often calling between work tasks and need a quick, calm answer.
Picture this
Examples of what it can look like in a orthodontic practice. Illustrations, not clients.
A father calls during the lunch hour to ask about braces for his son. The AI explains what a consult covers and books Thursday afternoon.
A patient reports a loose bracket on a Saturday. The AI logs it and offers Monday’s first repair slot.
A dental office calls to refer a patient. The AI takes the patient’s name and contact and passes it to the coordinator.
Map your practice in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your orthodontic practice that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Questions
Can it handle teenagers who call?
It can take the request, but many practices ask for a parent’s involvement on scheduling. Set that rule up front.
What if a call sounds urgent?
Tell it the words that trigger an immediate alert to staff.
Can it tell a parent from a patient?
It can ask who it is speaking with and note the relationship, so staff know who to address when they call back.
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