AI by industry · Physical therapy practices
More reviews for your physical therapy clinic
The best time to ask a physical therapy patient for a review is at discharge or after a clear milestone, like returning to a sport. AI can send a short request with a direct link and draft replies for you to approve. Never confirm in a public reply that a reviewer was a patient.
Map your clinic: see what could run on its own
Enter your website. The Brain reads it and shows every step of your physical therapy practice that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Milestones are natural moments
Patients remember the day they could climb stairs, lift a child or run again. A message that day feels natural, not like a sales ask.
Ask the referring office too. A quick thank-you note that mentions the patient’s good experience helps the doctor’s staff see how their referrals do, without sharing private details.
Reply without revealing too much
Thank people in general terms. Do not mention treatment, dates or conditions in a public reply, even if the reviewer did.
AI can draft the reply. A person should check it every time.
Picture this
Examples of what it can look like in a physical therapy practice. Illustrations, not clients.
A patient completes their last visit. The next morning they get a thank-you with a link to leave a review.
A runner returns to their first race. They tell the front desk, and a note goes out the same day.
A reviewer complains about parking. The draft reply thanks them and invites a call to the office.
Map your clinic in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your physical therapy practice that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Questions
Should I ask every patient?
Yes, ask everyone at the same point in care. Choosing only likely fans can feel off and may break platform rules.
Can I post reviews on my website?
Check your state’s rules on testimonials in health advertising first.
What if a patient is unhappy with billing?
Offer a call with the office manager. Billing frustration is common, and a real conversation often settles it.
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