AI by industry · Recruiting agencies
How recruiting agencies can get more reviews
Recruiting agencies get more reviews by asking at good moments: a client after a successful placement, and a candidate after they start a role they are happy with. AI drafts a short personal request and tracks who has been asked. Ask honestly, never trade a review for anything, and do not post reviews on anyone’s behalf.
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Two kinds of reviewer
Hiring managers can speak to speed and quality of candidates. Candidates can speak to communication and honesty. Each type of review reaches a different audience, and both matter to your reputation.
Timing and tone
Ask a client once the new hire has settled in. Ask a candidate shortly after they start, or even after a role that did not work out if they had a good experience with you. A personal message works better than a form.
Respect that some people prefer not to post publicly.
Handle criticism calmly
Recruiting is emotional. A candidate who was passed over may leave a harsh review. Reply politely, do not reveal anything about their candidacy, and offer to talk privately.
Picture this
Examples of what it can look like in a recruiting agency. Illustrations, not clients.
A month after a new office manager starts, the hiring manager receives a short note thanking them and asking for a few words about the process.
A candidate who accepted an offer gets a congratulatory message on their first day with a link if they want to share their experience.
A review praises quick communication. Your reply thanks them and keeps it short, without mentioning the company’s name.
Map your agency in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your recruiting agency that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Questions
Can I offer a gift card for a review?
No. Platforms generally prohibit rewards for reviews, and it undermines trust.
What about confidentiality?
Hiring is confidential. Never reveal who was hired, who was not, or details of a search in a public reply.
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