AI by industry · Recruiting agencies
AI receptionist for recruiting agencies
An AI receptionist for a recruiting agency answers when recruiters are on other calls, tells candidates, hiring managers and vendors apart, and sends the right recruiter a summary. A hiring manager with a new role gets prompt attention, and a candidate asking about an interview gets an answer. It does not make hiring decisions.
Map your agency: see what could run on its own
Enter your website. The Brain reads it and shows every step of your recruiting agency that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Callers want different things
A hiring manager wants to place a job order. A candidate asks if the client has responded. Another cancels an interview. An employer you placed someone with has a problem. Treat each differently and urgently where needed.
Interview-change calls are time-sensitive, so they go to the recruiter right away.
Capture a job order cleanly
Job title, location or remote status, must-have skills, who the role reports to and how soon they need someone. The receptionist asks, you receive a summary, and nobody has to remember details from a voicemail.
Be careful with candidate questions
A candidate asking about status can be told a recruiter will update them. It should not share another candidate’s information, tell them they were rejected or give feedback that a person has not approved.
Picture this
Examples of what it can look like in a recruiting agency. Illustrations, not clients.
A VP of operations calls while all your recruiters are on the phone. The receptionist records the role and urgency and marks the call for same-day callback.
A candidate calls to say they are running late to an interview. The note goes straight to the recruiter and the client contact.
A candidate asks if they got the job. The assistant says their recruiter will be in touch and logs the call.
Map your agency in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your recruiting agency that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Questions
Can it conduct screening calls?
It can ask basic logistics questions, like availability and location. Screening decisions about skills or fit should stay with a person.
What about call recording?
Tell callers and follow the consent laws for where you and they are.
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