AI by industry · Solar installers
AI receptionist for solar installers
A solar company’s phone gets three kinds of calls: new homeowners shopping, existing customers asking about a project, and people who want service on a system already installed. An AI receptionist can answer all three, ask the right questions of each, and get the call to the right person with notes attached.
Map your solar company: see what could run on its own
Enter your website. The Brain reads it and shows every step of your solar installation company that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
New callers get qualifying questions
Does the caller own the home? Roughly when did they put on the roof? Do they have the electric bill handy? Are they thinking about a battery? These are basics that decide whether a visit makes sense.
The AI asks them conversationally and passes the answers to your sales rep.
Existing customers need different answers
Someone mid-project wants to know whether the permit cleared or when the crew arrives. Someone with a finished system sees an error light and is anxious.
The AI can take the details and route them to the project manager or service team, and tell the caller what happens next without guessing.
What it should not do
It should not quote savings or give electrical advice. Those belong to a person who has looked at the home.
Picture this
Examples of what it can look like in a solar installation company. Illustrations, not clients.
A caller says they are a renter. The AI politely notes that solar usually requires owning the home, offers to take their details for later, and does not waste a rep’s time.
A customer with a finished system reports a blinking light on the inverter. The call goes to service with the model details they read out.
Map your solar company in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your solar installation company that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Questions
Can it book a site visit?
Yes, if you give it the rules for who can visit and when. A person can confirm each visit.
What about leads that come at night?
It answers any hour, collects the details and puts them in your queue for the morning.
What if the caller wants a price?
Tell the AI to say that pricing depends on the home and that a rep will go through it after a roof and bill review.
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