AI receptionist for architecture firms
An AI receptionist for an architecture firm answers calls when you are on a site visit or in a meeting, finds out whether the caller is a new project inquiry, a contractor with a question or a vendor, and sends you a short summary. It does not quote fees or answer code questions. A person calls back on anything that matters.
Map your firm: see what could run on its own
Enter your website. The Brain reads it and shows every step of your architect that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Calls an architect actually gets
A homeowner asks if you take small jobs. A contractor needs a detail on a project already under construction. A plans examiner has a question. A salesperson wants five minutes. These deserve very different handling.
The receptionist asks a few plain questions and sorts them. Live-project calls from contractors and consultants can be flagged for the same day.
What it asks a new inquiry
The project address or neighborhood, what they want to do, whether they own the property, whether drawings or a survey exist, and when they hope to start. You see the answers before you call back.
What it should never do
It should not promise a fee, a schedule, or that something will pass plan check. If a caller asks, it says a person will follow up. Anything a client hears from the firm should stay accurate.
Picture this
Examples of what it can look like in a architect. Illustrations, not clients.
You are at a framing walk-through when a homeowner calls about a bathroom addition. The receptionist gets the address, notes that they own the home, and books a callback for the afternoon.
A contractor calls about a window detail on a job in construction. The call is marked urgent and texted to you with the project name.
A vendor selling drafting software gets a polite answer and no interruption to your day.
Map your firm in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your architect that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Questions
Will callers know it is not a person?
It should say it is an automated assistant for the firm. Being upfront builds trust and keeps you on the right side of disclosure expectations.
Can it take messages for specific projects?
Yes. It can be told your active project names and who to alert for each.
More AI for architects
What Westward builds for this
Never miss a call in similar businesses