AI by industry · Health and wellness

AI for veterinary clinics: what to automate first

A veterinary clinic gets the most from AI on the phones and in reminders. Phones ring all day with appointment requests, refill questions and worried owners, while the team is hands-on with animals. AI can answer the routine calls, send vaccine and wellness reminders, and pass urgent cases to a person. Diagnosis and treatment stay with your veterinarians.

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Enter your website. The Brain reads it and shows every step of your veterinary clinic that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.

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Pick what you want AI to take off your plate

Get more customersHow to get more pet owners to your veterinary clinicA veterinary clinic grows by being the one a new pet owner finds and trusts in their first week, and by keeping existing clients on a regular wellness schedule.Never miss a callAI receptionist for veterinary clinicsAn AI receptionist for a vet clinic answers when your team is hands-on with animals.Follow up automaticallyVaccine and wellness reminders for vet clinics with AITo remind pet owners about vaccines and checkups, send a short message before the due date with the pet’s name and a one-tap way to book.Booking and schedulingAppointment booking for veterinary clinics with AIVet scheduling has to separate wellness visits, sick pet appointments, surgeries and drop-off appointments, each with different lengths and staff.More reviewsMore reviews for your veterinary clinicVet clinics get more reviews by asking owners after a good visit, like a puppy’s first checkup, and making the link one tap away.Marketing and contentMarketing for veterinary clinics using AIVeterinary clinics can use AI to draft seasonal tips, such as summer heat safety, holiday hazards and tick season, and short posts introducing the team.Show up on Google and ChatGPTGet your vet clinic found on Google and ChatGPTWhen an owner asks Google or ChatGPT for a vet near them, the clinics that appear state clearly which animals they treat, which services they offer, and when they are open, and keep that information the same everywhere.Cut admin and paperworkCut vet clinic admin with AIA vet clinic can use AI to send new client forms ahead of the first visit, collect refill requests for staff to approve, track records transfer requests from other clinics, and draft a daily summary of calls and tasks.A dashboard that runs itselfA client and patient dashboard for vet clinicsA vet clinic dashboard shows which pets are due for vaccines or exams, new client inquiries, open refill requests and recent reviews, on one page.

The phone is the pressure point

Vet staff are rarely free to answer. They are holding a dog, restraining a cat or talking to someone in an exam room. Meanwhile a worried owner is calling the next clinic on the list.

Answering well and fast is the first thing worth automating.

Preventive care is a reminder business

Vaccines, heartworm checks, dental cleanings and senior wellness exams all come around on a schedule. Owners forget. A clear reminder with an easy way to book brings pets in before a small issue becomes a big one.

Anything that sounds like an emergency or a medical question goes to a veterinarian.

Picture this

Examples of what it can look like in a veterinary clinic. Illustrations, not clients.

An owner calls at 8:15 about a puppy’s second round of shots. The assistant finds a time and books it.

A cat is overdue for a yearly exam. A reminder reaches the owner, who books from their phone.

A caller says their dog ate something and is vomiting. The assistant tells them how to reach the emergency line and alerts the team.

Map your clinic in Westward’s Brain

Enter your website. The Brain reads it and shows every step of your veterinary clinic that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.

Not ready? See an example map

Questions

Can AI give pet health advice?

It should not. Anything about symptoms, medication or treatment should go to a veterinarian.

Does it work after hours?

Yes, it can answer, take messages and point urgent cases to your emergency partner.

Where does Westward fit?

We build these tools around your clinic, in person across Los Angeles and Orange County and remote across the US. The first call is free.

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Map your clinic in Westward’s Brain