AI receptionist for day spas
An AI receptionist for a day spa answers calls and texts when the desk is busy or closed, explains treatments and packages, answers gift certificate questions and books the right therapist and room together. It sends health or sensitive questions to a person. Westward builds one around your treatment menu and the way your spa runs.
Map your spa: see what could run on its own
Enter your website. The Brain reads it and shows every step of your day spa that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
What guests ask first
What is the difference between these massages? How long is a facial? Can I bring a friend? What should I wear? Is there a place to relax before or after? The answers are on your site, but few people read it.
Rooms and people
A couples treatment needs a room for two and two therapists. A body treatment may need a particular room. The assistant should check all of it before it says yes.
Handle health questions carefully
Questions about pregnancy, medical conditions or medications should go to a person who knows your policies. The assistant should not offer medical advice.
Picture this
Examples of what it can look like in a day spa. Illustrations, not clients.
A caller asks whether a prenatal massage is available. The assistant says yes if you offer it and flags a therapist to confirm details.
Someone wants a couples massage tomorrow at noon. The assistant finds the only double room and two available therapists.
A guest texts asking whether she can use her certificate on a package. The assistant checks your policy and answers.
Map your spa in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your day spa that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Questions
Can it sell gift certificates by phone?
It can guide a caller to a secure page, or pass to a person. Payment details should go through a proper payment tool.
What about Spanish or other languages?
It can reply in many languages. We test wording with your staff first.
More AI for day spas
What Westward builds for this
Never miss a call in similar businesses