Online booking for day spas: rooms, therapists, groups
Spa booking is a three-way puzzle of therapist, room and time, with buffer time for cleaning between guests. AI can check all three before confirming, hold several rooms for a group, send intake forms ahead and remind guests about arrival time. Westward builds booking logic around your actual rooms and rules.
Map your spa: see what could run on its own
Enter your website. The Brain reads it and shows every step of your day spa that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Three things must line up
A therapist trained for the treatment, a room set up for it, and enough time to reset the room. Many calendars only track one of these.
Groups and couples
A group of six wants to arrive together and be treated in parallel. The system can hold a block of rooms and therapists, collect each guest’s choice and send them all the same arrival instructions.
Corporate outings and showers often need a private area. If you have one, the system can hold it and tell the planner what is included, so there is less back and forth.
Arrival and policies
Guests should know to arrive a bit early, what to wear and what the cancellation policy is. A reminder with those facts reduces late arrivals and surprise charges.
Picture this
Examples of what it can look like in a day spa. Illustrations, not clients.
A group of six books a spa morning. The system holds three double rooms and sends each guest a link to pick a treatment.
A guest tries to book a treatment in a room that is being cleaned. The system offers the next valid slot.
The evening before, guests receive arrival tips and the cancellation policy.
Map your spa in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your day spa that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Questions
Can it take deposits for groups?
Yes, with a payment tool you choose. You set the policy.
What about walk-ins?
It can show same-day openings so guests can ask on the spot.
Can guests change their treatment later?
Yes, within your rules. The system checks that the new treatment still fits the room and therapist.
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