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Local market data · IT services companies · Philadelphia

AI for iT services companies in Philadelphia

The Philadelphia metro area had 1,271 iT services companies in 2022, the 10th most of 376 US metros and 2% of all in the country. They employed 15,729 people at an average of $117,862 a year. 84% have fewer than 10 staff, so the same few people answer the phone, book, follow up and do the paperwork. Those are the jobs AI tools take on today.

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IT services companies in Philadelphia vs the US

Philadelphia metroUnited States
Businesses1,27158,312
People employed15,729815,846
Average staff per business12.414.0
Average yearly pay per employee$117,862$120,371
Share with fewer than 10 staff84%84%

Pay here is about the same as the national average for iT services companies, so an hour of admin costs about what it does elsewhere. The average IT services company here has 12.4 people on payroll, 12% lower than the US figure of 14.0.

How big iT services companies in Philadelphia are

Fewer than 5 staff946 (74%) US 74%
5 to 9124 (10%) US 10%
10 to 1982 (6%) US 6%
20 to 4959 (5%) US 5%
50 or more57 (4%) US 5%

Businesses with paid employees, by number of employees, March 2022.

IT services companies by county in the Philadelphia area

New Castle County has the most, with 247 of the metro's 1,271 (19%). Among the 10 big metros on this page, Philadelphia ranks 8th for average pay and 8th for the share of small firms.

CountyBusinessesEmployeesAvg pay
New Castle County2472,497$107,038
Montgomery County2273,048$134,008
Chester County2082,764$123,609
Bucks County1491,215$94,286
Burlington County1382,324$109,247
Philadelphia County1122,203$133,285
Delaware County88495$85,091
Camden County651,097$114,912
Gloucester County2759$62,593
Cecil County1027$93,481

Census withholds pay where few firms would make it identifiable.

Where AI helps a IT services company first

An IT services company gets the most from AI on the repeating work around support: sorting tickets, answering the first call, handling employee onboarding and offboarding, writing proposals and tracking renewals. Technicians keep the judgment calls and the admin access. Start with whatever interrupts your best people most.

What your team's admin hours cost in Philadelphia

Change any number. The starting values are the Philadelphia averages above; the hours and the share are yours to set.

Those hours cost you$273,600 a year

The share you would hand off$82,080 a year

Hours your team gets back1,440 a year

See what we would build for this

Guides for iT services companies, one job each

IT services companies in other big metros

MetroBusinessesAvg payRank of 387
Los Angeles2,845$125,0304th
New York4,442$124,6902nd
Chicago2,090$136,1945th
Miami1,385$107,4279th
Dallas3,060$119,0813rd
Houston1,690$118,7947th
Atlanta1,955$123,6816th
Washington4,602$116,6221st
Boston898$118,20616th

Where these numbers come from

From the U.S. Census Bureau, County Business Patterns 2022 (released 2024), industry code NAICS 541512 (Computer systems design services), for the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro area (11 counties). It counts businesses with paid employees in March 2022, so solo owners with no payroll are not in it. Average pay is total yearly payroll divided by employees. The calculator uses 50 working weeks and 2,080 hours a year. Page checked 2026-11-12.

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Related businesses in Philadelphia

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