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Local market data · IT services companies · New York

AI for iT services companies in New York

The New York metro area had 4,442 iT services companies in 2022, the 2nd most of 376 US metros and 8% of all in the country. They employed 49,157 people at an average of $124,690 a year. 88% have fewer than 10 staff, so the same few people answer the phone, book, follow up and do the paperwork. Those are the jobs AI tools take on today.

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IT services companies in New York vs the US

New York metroUnited States
Businesses4,44258,312
People employed49,157815,846
Average staff per business11.114.0
Average yearly pay per employee$124,690$120,371
Share with fewer than 10 staff88%84%

Pay here is 4% higher than the national average for iT services companies, so every hour of staff time costs more to spend on admin. The average IT services company here has 11.1 people on payroll, 21% lower than the US figure of 14.0.

How big iT services companies in New York are

Fewer than 5 staff3,541 (80%) US 74%
5 to 9378 (9%) US 10%
10 to 19188 (4%) US 6%
20 to 49192 (4%) US 5%
50 or more143 (3%) US 5%

Businesses with paid employees, by number of employees, March 2022.

IT services companies by county in the New York area

Middlesex County has the most, with 759 of the metro's 4,442 (17%). Among the 10 big metros on this page, New York ranks 3rd for average pay and 4th for the share of small firms.

CountyBusinessesEmployeesAvg pay
Middlesex County7597,429$109,164
New York County62017,955$170,851
Nassau County4401,905$84,822
Kings County331914$80,513
Suffolk County3311,802$95,974
Bergen County2411,849$144,129
Queens County240792$76,903
Westchester County222759$113,050
Somerset County2106,834$65,977
Morris County1791,580$114,572
Monmouth County164837$93,636
Hudson County1392,523$139,424

10 smaller counties not shown. Census withholds pay where few firms would make it identifiable.

Where AI helps a IT services company first

An IT services company gets the most from AI on the repeating work around support: sorting tickets, answering the first call, handling employee onboarding and offboarding, writing proposals and tracking renewals. Technicians keep the judgment calls and the admin access. Start with whatever interrupts your best people most.

What your team's admin hours cost in New York

Change any number. The starting values are the New York averages above; the hours and the share are yours to set.

Those hours cost you$264,000 a year

The share you would hand off$79,200 a year

Hours your team gets back1,320 a year

See what we would build for this

Guides for iT services companies, one job each

IT services companies in other big metros

MetroBusinessesAvg payRank of 387
Los Angeles2,845$125,0304th
Chicago2,090$136,1945th
Miami1,385$107,4279th
Dallas3,060$119,0813rd
Houston1,690$118,7947th
Atlanta1,955$123,6816th
Washington4,602$116,6221st
Philadelphia1,271$117,86210th
Boston898$118,20616th

Where these numbers come from

From the U.S. Census Bureau, County Business Patterns 2022 (released 2024), industry code NAICS 541512 (Computer systems design services), for the New York-Newark-Jersey City, NY-NJ metro area (22 counties). It counts businesses with paid employees in March 2022, so solo owners with no payroll are not in it. Average pay is total yearly payroll divided by employees. The calculator uses 50 working weeks and 2,080 hours a year. Page checked 2026-11-12.

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Related businesses in New York

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