AI reservations and booking for restaurants
Reservation requests reach a restaurant by phone, Instagram messages, email and the website, and each one is a chance to double-book or forget. AI can read every channel, check the book, hold a table and send confirmations, and reminders that cut no-shows. A person should still handle big parties and changes to a full night.
Map your restaurant: see what could run on its own
Enter your website. The Brain reads it and shows every step of your restaurant that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
One book, many doors
The trouble is rarely the booking tool. It is the requests that never reach it: the Instagram message about Saturday, the email for a table of 12. AI can read those and enter or flag them in the same book your host uses.
Large parties need their own rules
Set a party size where the system stops and asks a person, along with your deposit or minimum policy. It can collect the headcount, date, occasion and dietary notes so the call back is short.
Cut the empty-table no-show
A confirmation text a day ahead with an easy way to cancel frees tables you can resell. The waitlist can fill them: when a booking cancels, the next waiting guest gets a text.
Picture this
Examples of what it can look like in a restaurant. Illustrations, not clients.
A guest direct-messages “table for 4 Saturday at 8?” The system checks the book, holds a table for 15 minutes and asks them to confirm.
A party of 14 inquires. The system collects the date and dietary notes, then flags the manager to talk about the set menu.
A Friday 7:30 table cancels at 4 p.m. and the first guest on the waitlist is offered it.
Map your restaurant in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your restaurant that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Questions
Will it replace my reservation platform?
It can work with the tool you already use. The point is to catch requests that land elsewhere.
Who sets the rules for walk-in space?
You do. The system follows how many tables you hold back.
What about walk-ins?
Set aside the tables you want to keep open for them. The system books around that rule instead of filling the whole room.
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