Guest follow-up for restaurants with AI
Restaurants lose money in the quiet gap after someone shows interest: the party-of-twenty inquiry nobody answered by Wednesday, the regular who stopped coming in. AI can keep a list of those people and draft the next message, so the follow-up happens even in a busy week. You approve what goes out.
Map your restaurant: see what could run on its own
Enter your website. The Brain reads it and shows every step of your restaurant that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Private events are the leak
An event inquiry is worth many ordinary dinners, and it often arrives by email at 11 p.m. A reply that goes out the next morning with the menu options and open dates beats a perfect reply on Friday.
The system can also nudge you when a quote has sat for three days with no answer.
Remember the small occasions
A guest who booked an anniversary dinner last June is likely to have another one this June. A note a few weeks ahead is welcome, not pushy.
Respect consent
Only email or text guests who agreed to hear from you, and always include a way to stop. Texting rules are strict in the US, so ask your lawyer or platform what applies.
Picture this
Examples of what it can look like in a restaurant. Illustrations, not clients.
A corporate planner asks about a holiday dinner for 30 and never replies to your quote. Four days later the system drafts a short check-in with two dates held.
Regulars who used to come monthly and have been absent for ten weeks get a personal note from the owner, not a coupon blast.
The day after a birthday party, the host gets a thank-you draft that names the occasion.
Map your restaurant in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your restaurant that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Not ready? See an example map
Questions
Will it spam my guests?
Not if you set limits. Keep messages few and tied to something real, such as an inquiry or an occasion.
Can it text guests?
It can, but only people who opted in, and you need to follow texting rules.
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