Online tour and class booking for gyms
Gym booking comes down to three things: tour slots, class spots and intro sessions with a trainer. AI helps by letting people pick a time any hour of the day, filling a freed spot from the waitlist, and sending reminders so fewer people forget. Staff only step in when something does not fit the rules.
Map your gym: see what could run on its own
Enter your website. The Brain reads it and shows every step of your gym that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Let the tour book itself
A tour request that waits until the next shift to get answered is often a tour that never happens. Open slots on the website, tied to a real calendar, mean a person can commit while they are still motivated.
A reminder with the address, parking and who will meet them cuts down on no-shows.
Classes, waitlists and late cancels
Popular classes fill, and then someone cancels late. A system that offers that spot to the next person on the waitlist right away keeps the room full and the instructor happy.
Rules such as how late is too late to cancel are set by you. The software enforces them so staff do not have to play referee.
Picture this
Examples of what it can look like in a gym. Illustrations, not clients.
A prospect books a Saturday tour from her phone at eleven at night, and gets a text the morning of with the front-door code of the day and the trainer’s name.
Someone cancels the six a.m. spin class at five. The first person on the waitlist gets the spot by text.
A new member asks for an intro session with a trainer and sees three open times that fit the trainer’s real schedule.
Map your gym in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your gym that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Questions
Do I have to change my member software?
Often not. The booking layer can sit on top of what you use, though some systems limit what can connect, and we will tell you before building.
What about people who do not use apps?
They can still call. The AI receptionist books them into the same calendar.
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