Automatic follow-up for gym leads and members
Gym follow-up works best when it is tied to what the person did: booked a tour, used a pass, missed a visit, or went quiet. AI can draft and send those messages on time in your voice, while a person reviews anything unusual. Always get permission before texting, and keep the tone friendly rather than pushy.
Map your gym: see what could run on its own
Enter your website. The Brain reads it and shows every step of your gym that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Follow up based on behavior, not a calendar
Someone who toured and did not sign needs a different message from someone who used a day pass twice. A single blast to “all leads” treats them the same, and both tune out.
AI can read the status of each person and pick the right message. You set the rules once.
Catch members before they cancel
A member who stops coming is easier to keep than one who has already left. A simple list of people whose visits have dropped lets a coach send a short, human note.
The goal is a real hello, not a discount. Offers are your call, and staff approve each one.
Picture this
Examples of what it can look like in a gym. Illustrations, not clients.
A tour no-show gets a message that afternoon: no worries, want to pick a new time? One tap rebooks it.
A trial pass holder who visited once gets a note offering a free intro with a coach, sent the day after their visit.
A member of two years has not scanned in for a month. The head coach gets a prompt and sends a personal message.
Map your gym in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your gym that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Questions
Is it okay to text leads?
Only with their consent, and honoring opt-outs. Collect permission on the form, and ask your lawyer about the rules that apply to you.
Will it sound like spam?
Not if messages are specific to what the person did and are reviewed. Generic blasts are what sound like spam.
More AI for gyms
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