AI by industry · E-commerce brands
An AI dashboard for ecommerce brands
An ecommerce dashboard brings support tickets, returns, repeat customers and daily sales into one screen. It reads from your store, email and helpdesk, so you see what needs you today and which customers are worth a personal note.
Map your store: see what could run on its own
Enter your website. The Brain reads it and shows every step of your e-commerce brand that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
What needs you today
Open tickets that are waiting on you, returns to approve, orders with problems. Everything else is handled or can wait.
It is also a place to hear the customer. The most common questions, complaints and requests are summarized each week, which points directly at what to fix on your site or in your product.
Know your best customers
A short brief on each repeat buyer: what they bought, what they asked, how they feel about your brand. You can thank a loyal customer in a human way.
You can add notes by hand when a customer writes something worth remembering. The next person who answers sees it.
Built for your stack
We design it around your store, your tools and how your team works, for a fixed price in writing. The first version takes about a month, and the accounts stay yours.
Picture this
Examples of what it can look like in a e-commerce brand. Illustrations, not clients.
In the morning you see three returns to approve and one customer who has written twice.
A repeat buyer emails with a question. Her past orders and notes show on one card.
Friday’s summary shows which products drew the most questions, so you can fix those pages.
Map your store in Westward’s Brain
Enter your website. The Brain reads it and shows every step of your e-commerce brand that could run on its own, and what we would build first. Free, about 20 seconds, no sign-up.
Questions
Does this replace my helpdesk?
No. It sits above it, pulling things together.
Who owns the data?
You do, in accounts in your name.
Can it show sales numbers too?
It can show daily numbers pulled from your store, next to the conversations that explain them.
More AI for e-commerce brands
What Westward builds for this
A dashboard that runs itself in similar businesses