Local market data · Property management companies · Boston
AI for property management companies in Boston
The Boston metro area had 995 property management companies in 2022, the 11th most of 384 US metros and 2% of all in the country. They employed 13,817 people at an average of $70,332 a year. 78% have fewer than 10 staff, so the same few people answer the phone, book, follow up and do the paperwork. Those are the jobs AI tools take on today.
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Property management companies in Boston vs the US
| Boston metro | United States | |
|---|---|---|
| Businesses | 995 | 57,435 |
| People employed | 13,817 | 507,375 |
| Average staff per business | 13.9 | 8.8 |
| Average yearly pay per employee | $70,332 | $58,002 |
| Share with fewer than 10 staff | 78% | 84% |
Pay here is 21% higher than the national average for property management companies, so every hour of staff time costs more to spend on admin. The average property management company here has 13.9 people on payroll, 57% higher than the US figure of 8.8.
How big property management companies in Boston are
Businesses with paid employees, by number of employees, March 2022.
Property management companies by county in the Boston area
Suffolk County has the most, with 328 of the metro's 995 (33%). Among the 10 big metros on this page, Boston ranks 2nd for average pay and 10th for the share of small firms.
| County | Businesses | Employees | Avg pay |
|---|---|---|---|
| Suffolk County | 328 | 4,667 | $68,520 |
| Middlesex County | 286 | 5,484 | $72,554 |
| Norfolk County | 151 | 2,452 | $71,038 |
| Essex County | 127 | 574 | $61,965 |
| Plymouth County | 50 | 309 | $73,340 |
| Rockingham County | 41 | 269 | $65,874 |
| Strafford County | 12 | 62 | $63,952 |
Census withholds pay where few firms would make it identifiable.
Where AI helps a property management company first
Property managers get the most from AI on the repeat work: tenant maintenance requests, rental inquiries, rent reminders and owner updates. A system can answer the routine ones, sort real emergencies from routine repairs, and keep a record of every message. A person handles anything involving safety, money or the law.
What your team's admin hours cost in Boston
Change any number. The starting values are the Boston averages above; the hours and the share are yours to set.
Those hours cost you$190,400 a year
The share you would hand off$57,120 a year
Hours your team gets back1,680 a year
See what we would build for thisGuides for property management companies, one job each
- Get more customers for property management companies
- Never miss a call for property management companies
- Follow up automatically for property management companies
- Booking and scheduling for property management companies
- More reviews for property management companies
- Marketing and content for property management companies
- Show up on Google and ChatGPT for property management companies
- Cut admin and paperwork for property management companies
- A dashboard that runs itself for property management companies
Property management companies in other big metros
| Metro | Businesses | Avg pay | Rank of 387 |
|---|---|---|---|
| Los Angeles | 3,776 | $58,737 | 2nd |
| New York | 5,738 | $66,645 | 1st |
| Chicago | 1,274 | $63,770 | 5th |
| Miami | 1,860 | $54,480 | 3rd |
| Dallas | 1,357 | $66,302 | 4th |
| Houston | 1,115 | $61,707 | 9th |
| Atlanta | 955 | $65,709 | 12th |
| Washington | 1,197 | $73,197 | 7th |
| Philadelphia | 794 | $65,407 | 14th |
Where these numbers come from
From the U.S. Census Bureau, County Business Patterns 2022 (released 2024), industry code NAICS 531311 (Residential property managers), for the Boston-Cambridge-Newton, MA-NH metro area (7 counties). It counts businesses with paid employees in March 2022, so solo owners with no payroll are not in it. Average pay is total yearly payroll divided by employees. The calculator uses 50 working weeks and 2,080 hours a year. Page checked 2026-11-12.
Find the hours your property management company can get back
A free 30-minute call. You leave knowing which part of your property management company to hand to AI first, what we would build, and roughly how long it takes.